Acceptable Use Policy

Effective Date: June 2024

Welcome to Quiltt! This Acceptable Use Policy (“Policy”) forms part of the Terms of Service between your senior living community and Alpine Media Technology, Inc. dba Quiltt (“Quitt”). This Policy provides guidance on your access to and use of the Quiltt desktop and mobile application (the "App").By using the App, you acknowledge and agree to comply with this Policy. If you do not agree with this Policy, please do not use the App.

1.     Eligibility. You must be at least 18 years old to use the App. By using the App, you represent and warrant that you meet this requirement.

‍2.     Account Registration
‍a.     Account Creation:
To use certain features of the App, you must create an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary.
b.     Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account. Quiltt reserves the right to change or disable your account if we suspect there has been an attempted or actual breach, or to ensure security of the App.

3.     Content and Conduct
a.     User Content:
You retain ownership of any content you upload or post to the App ("User Content"). By submitting User Content, you grant Quiltt a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display the content in connection with the App.
b.     Prohibited Conduct: You agree not to post or transmit any User Content that: (i) is Illegal, harmful, or offensive; (ii) infringes on the intellectual property rights of others; (iii) contains viruses or other harmful code.
c.     Third Party Content: Quiltt may offer content from third parties via the App (“Third Party Content”). You agree that you will not download any Third Party Content for purposes of distributing, or otherwise commercializing, any such Third Party Content. You acknowledge that Quiltt does not make any representations or warranties regarding the Third Party Content.

4.     Restrictions. You agree that you will not engage in any of the following prohibited activities: (a) copying, distributing, or disclosing any part of the App in any medium, including without limitation by any automated or non-automated “scraping”; (b) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the App in a manner that sends more request messages to Quiltt’s servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Quiltt grants the operators of public search engines revocable permission to use spiders to copy materials from the Quiltt’s website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials); (c) transmitting spam, chain letters, or other unsolicited email;(d) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the App; (e)taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (f)uploading invalid data, viruses, worms, or other software agents through the App;(g) collecting or harvesting any personally identifiable information, including account names, from the App; (h) using the App for any commercial solicitation purposes; (i) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (j) interfering with the proper working of the App; (k)accessing any content on the App through any technology or means other than those provided or authorized by the App; (l) bypassing the measures we may use to prevent or restrict access to the App, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the App or the content therein; or (m) using the App to create a competing product or service. Quiltt has a zero spam policy with regards to use of the App.

‍5.     Reservation of Rights. We may, without prior notice, change the App, stop providing the App or features of the App, to you or to users generally, or create usage limits for the App. We may permanently or temporarily terminate or suspend your access to the App without notice and liability for any reason at any time, including, if in our sole determination, you violate any provision of this Policy.

‍6.     Privacy
‍a.     Data Collection:
We collect, use, and share your information as described in our Privacy Policy, which is incorporated into this Policy by reference.
b.     Consent: By using the App, you consent to the collection and use of your information as outlined in the Privacy Policy.

7.     Termination
a.     Termination by Quiltt:
Quiltt may suspend or terminate your access to the App at any time, with or without cause, with or without notice.
b.     Termination by You: You may terminate your account at any time by following the instructions in the App.
c.     Effect of Termination: Upon termination, your right to use the App will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive.

8.     Changes to Terms. Quiltt reserves the right to modify this Policy at any time. We will provide notice of any material changes through the App or other means. Your continued use of the App after such changes constitutes your acknowledgment of the updated Policy. If you do not agree with the terms of an updated Policy, you must immediately cease use of the App.

‍9.     Contact Us. If you have any questions about this Policy, or wish to report abuse of this Policy, please contact us at support@quiltt.com.


Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

How can communities learn more about Quiltt? 
Plus mark to show more

Of course you can explore the Quiltt website and schedule a demo, but one thing that we have found to be greatly appreciated is the fact that we allow communities to do a FREE trial with no strings attached.

Why would a senior living organization benefit from choosing Quiltt?
Plus mark to show more

So much attention has been put on making the platform easy to use and the focus on simplicity means users of all types will be successful. What sets Quiltt apart even more is that we serve as your partner working on your behalf to harness the power of visual storytelling.

What is Quiltt and why would I need this at my community?
Plus mark to show more

Quiltt is a simple to use resident engagement, family communication, and operational efficiency platform that helps long-term care organizations (independent living, assisted living, memory care, and continuing care retirement communities, also known as CCRCs) contain costs by building a stronger census, improving staff retention, and eliminating unnecessary expenses to improve profitability.

Quiltt is a leading assisted living software and app solution with a range of tools, including activity planning & tracking, reservations, staff appreciation, in-room media, surveys, and much more, Quiltt resident engagement and family communication software solution makes it easy for you to communicate all the relevant information about your community to residents, family, and staff through a mobile app (Anrdoid and iOS), laptop/desktop, and directly into all resident rooms.

How long will it take you to get my community set up?
Plus mark to show more

We make every effort to get your community activated within 72 hours.  Most of the time, we'll have you up and running within an hour from receiving all the necessary community information including contact information, images of the community, logo, reservation schedules, integration credentials, and admin users.  As soon as we activate your community, you will have the ability to add users, activities, meals, media, and more.  From there, it's up to you how quickly you want to roll it out to residents, family members, and staff.

Is there any content that comes with Quiltt?
Plus mark to show more

Yes, we have curated engagement content available and work with the most popular content partners in senior living. What sets us apart is how seamlessly we integrate with those content providers to achieve the elevated ease of use we are known for.

How is Quiltt leveraging AI?
Plus mark to show more

From generative image and text creation, to simplifying the way contacts are imported and managed, to advanced voice AI capabilities, we've got you covered now and into the future.

How much does Quiltt cost?
Plus mark to show more

We offer three different plans, Essentials (free-forever), Pro ($499/month/community) and Enterprise (varies based on your specific situation). The best part about the pricing of our assisted living software is that there are no limits on the number of users and, for Pro and Enterprise subscribers, all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Where will I get trained to use the system and who will train my staff?
Plus mark to show more

Quiltt is a simple to use communication system that uses familiar web and mobile interfaces. That being said, we're here to help you with any training and onboarding needs you have. We offer several training options and support materials including hands-on training, in-person or via video calls and lots of tutorial videos. Need more training for new staff, no problem; just reach out to us and our team would be happy to set up something that works best for you.