Manage your feedback process with Quiltt Surveys

With the expanded survey feature from Quiltt, now you can quickly and easily deploy surveys and collect the feedback you're seeking.

Surveys

Quiltt now offers an expanded Survey feature which allows you and your team to quickly and easily deploy surveys to different Quiltt user groups across your community. What to know how residents feel about a new transportation service? Would family members recommend your community to their friends and family? How do staff like the new appreciation and incentive plan you just launched? With Quiltt Surveys, you can now collect feedback and answers to any questions you want, directly from the mobile app. If a family member expresses strong support for your community, follow up with them and request a public review on Google, Yelp, or any other review platform you're using. Managing your online reputation paramount. Don't wait for the reviews to go public, be proactive and collect the ongoing feedback you're seeking.

Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

What is Quiltt and why would I need this at my community?

Quiltt is a messaging, communication, and operational efficiency platform that helps long-term care organizations (independent living, assisted living, memory care, and continuing care retirement communities, also known as CCRCs) contain costs by building a stronger census, improving staff retention, and eliminating unnecessary expenses to improve profitability.

With a range of tools, including activity planning & tracking, reservations, staff appreciation, in-room media, surveys, and much more, Quiltt resident engagement and family communication software solution makes it easy for you to communicate all the relevant information about your community to residents, family, and staff through a mobile app (Anrdoid and iOS), laptop/desktop, and directly into all resident rooms.

How long will it take you to get my community set up?

We make every effort to get your community activated within 72 hours.  Most of the time, we'll have you up and running within an hour from receiving all the necessary community information including contact information, images of the community, logo, reservation schedules, integration credentials, and admin users.  As soon as we activate your community, you will have the ability to add users, activities, meals, media, and more.  From there, it's up to you how quickly you want to roll it out to residents, family members, and staff.

How much does Quiltt cost?

We offer three different plans, Essentials (free-forever), Pro ($499/month/community) and Enterprise (varies based on your specific situation). The best part about our pricing is that there are no limits on the number of users and, for Pro and Enterprise subscribers, all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Where will I get trained to use the system and who will train my staff?

We offer several training options and support materials including hands-on training via a video calls, lots of tutorial videos.

What kinds of surveys can I create with Quiltt?

Quiltt Surveys are designed to be quick and easy to maximize participation. No one really wants to spend 5 minutes answering survey questions. Quiltt Surveys are designed to be one question 'pulse surveys'. In addition, Quiltt has simplified this feature using icon set in place of survey questions. You can choose from (1) thumbs up/down (2) star ratings, (3) mood, and (4) 0-10 Net Promoter Score scale. Simply, create your question, select the icon set, and define who can respond and when. That's it. No more complicated, drawn out surveys for people to respond to and for your team to analyze.

Can I create a survey for a select group of users or does it have to go out to all users?

Your choice. When you create a Quiltt Survey, you can select which user roles can view the survey and for how long it runs. Want to target only family members or only staff? Not a problem. For maximum impact, we recommend that you send a message through Quiltt to the same group of users notifying them of the new survey and inviting them to respond. From the Admin Portal, you can review the responses and reach out to individuals based on their responses and collect additional information as needed.