How do you keep your residents engaged?

Still posting printed event calendars and hoping residents engage on their own?

How do you keep your residents engaged?

You post event calendars in common areas, your staff passes out copies into resident rooms, and your caretakers mention specific events during the course of interaction with residents- yet you can’t seem to get the engagement you want to achieve.

You’ve tried everything, and you are frustrated. 

Maybe you have a limited budget for events, or possibly you are a small independent facility without a dedicated event & recreational director. You could just be sticking with the standard 3 B’s of resident engagement: Birthdays, Bingo, and Bible. Or, maybe your facility is fortunate enough to have an unlimited budget and a constant flow of new & creative events. But even with that benefit- you still can’t get the participation you are seeking.

The truth is, increasing resident engagement above current levels is just plain tough. 


You want to get residents to participate more frequently, and not have to spend significant staff time to make that happen.   

It can be exasperating to constantly encourage residents to engage, and get the same results. The problem is: how do you break through to those that you care for in a new and impactful way?  

Use technology to recruit family members in the promotion for resident engagement.

If you haven’t tried using family members in your mission to get residents engaged, happier, and healthier as a result- you are overlooking an easy and minimal effort initiative that pays dividends. 

Quiltt provides a family communication & resident engagement mobile app that keeps families informed of facility event & activity schedules, tracks participation, and allows family members to see what their loved ones have- or haven't-  been up to from a social well being perspective. 

A family member’s ability to quickly & easily see facility events & scheduling from the palm of their hand empowers them with information when they do speak with or visit their loved ones residing in the facility, enabling them to encourage participation in specific activities or events. An ancillary benefit of family awareness is simply the visible knowledge that your facility is doing everything it can to provide social welfare opportunities for residents.     

A recent study funded by the Centre for Aging + Brain Health Innovation and published in the Seniors Housing & Care Journal showed that quality engagement supported with technology improved resident health, well-being and financial savings up to $22,000 per year per building. Having healthier and happier residents means that less money is spent related to unnecessary medications, costly staff burnout and turnover, and rehospitalizations.

Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

What is Quiltt and why would I need this at my community?
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Quiltt is a messaging, communication, and operational efficiency platform that helps long-term care organizations (independent living, assisted living, memory care, and continuing care retirement communities, also known as CCRCs) contain costs by building a stronger census, improving staff retention, and eliminating unnecessary expenses to improve profitability.

With a range of tools, including activity planning & tracking, reservations, staff appreciation, in-room media, surveys, and much more, Quiltt resident engagement and family communication software solution makes it easy for you to communicate all the relevant information about your community to residents, family, and staff through a mobile app (Anrdoid and iOS), laptop/desktop, and directly into all resident rooms.

How long will it take you to get my community set up?
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We make every effort to get your community activated within 72 hours.  Most of the time, we'll have you up and running within an hour from receiving all the necessary community information including contact information, images of the community, logo, reservation schedules, integration credentials, and admin users.  As soon as we activate your community, you will have the ability to add users, activities, meals, media, and more.  From there, it's up to you how quickly you want to roll it out to residents, family members, and staff.

How much does Quiltt cost?
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We offer three different plans, Essentials (free-forever), Pro ($499/month/community) and Enterprise (varies based on your specific situation). The best part about our pricing is that there are no limits on the number of users and, for Pro and Enterprise subscribers, all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Where will I get trained to use the system and who will train my staff?
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We offer several training options and support materials including hands-on training via a video calls, lots of tutorial videos.

How do family members get access to Quiltt?
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Family members and authorized loved ones of residents can quickly and easily download the Quiltt app specific to your facility, at no additional cost, with an invite sent by you from the Quiltt admin portal. Alternatively, you can easily invite family members through our integration with PoinClickCare. This is a simple and secure process that ensures family members connect with the proper facility/community.

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