Ten tools to improve resident engagement and family communication

Mobile device showing reservations feature

Reservations

  • In-person visits
  • Window and video visits
  • Amenities
  • Transportation

Operators can set reservation types, available time blocks, and capacity and much more. Residents and families easily book visits with just a couple of clicks in the mobile app, while facility staff can easily track & view upcoming reservations from the mobile app or Command Center.

Deliver Quiltt content directly to resident rooms and homes

In-Room Media

Allow residents to check upcoming events & dining menus, watch video messaging from staff, enjoy custom programming from the facility, and even do workouts crafted specifically for seniors, plus other useful content right from their room. Residents can feel connected to their community and stay engaged.

Admin portal to control all the information across the Quiltt platform

Activity Planning and Tracking

Activity planning is an important initiative each week. It can be time consuming, and organization can be difficult. Without the right resources, activity directors lose time for other responsibilities such as resident care or staff management. Our simple, intuitive command center allows you to easily schedule & plan activities while keeping residents & families updated and informed at all times.

Printed activity calendars

Beautiful calendars created in just a click

Some residents shy away from the use of technology for one reason or another. For these folks, it’s important to have printed versions of activity calendars. But the print-outs shouldn’t just be run-of-the-mill pages that inspire no excitement. Good senior living software enables activity directors to quickly and easily mock up fun, seasonal designs on these printed materials, creating buzz for upcoming events. With 100s of themes to choose from, Quiltt's calendar is unmatched.

Conduct surveys with the Quiltt platform to collect feedback from residents, family, and staff.

Surveys

Quiltt now offers an expanded Survey feature which allows you and your team to quickly and easily deploy surveys to different Quiltt user groups across your community. What to know how residents feel about a new transportation service? Would family members recommend your community to their friends and family? How do staff like the new appreciation and incentive plan you just launched? With Quiltt Surveys, you can now collect feedback and answers to any questions you want, directly from the mobile app. If a family member expresses strong support for your community, follow up with them and request a public review on Google, Yelp, or any other review platform you're using. Managing your online reputation paramount. Don't wait for the reviews to go public, be proactive and collect the ongoing feedback you're seeking.

Mobile device showing daily menu

Daily Menus

Menu planning can be challenging, but it offers significant value for families & residents. A favorite of many of our facility partners, our menu planning and calendar feature improves operational efficiency for staff by making scheduling easy, reducing phone calls & emails, increases transparency, and promotes engagement from both families and residents.

Are you using a third-party for menu planning (for example Grove Menus)? We can integrate this data directly into the Quiltt platform so you can avoid any duplicate entry.

Want to upload your menus directly to Quiltt? Not a problem, we provide a Excel-based menu template that allows you to customize and upload a weeks worth of meals at a time.

Mobile device showing an emergency alert

Emergency Alerts and Messaging

From fire drills, elopement situations, weather closures, and outbreak notices, our emergency & alert messaging feature has you covered. Choose from alerting residents, family members, and staff in any combination or all. Desired parties will be alerted to your important message on their smartphones & tablets immediately, and desired messaging can also be broadcast on common area displays & in-room TVs throughout your facility to ensure visibility and awareness.

Mobile device showing photo albums feature

Photo Albums

Our photo album feature allows staff to upload and share photos of residents, highlighting their daily activities and friends, and provides families comfort, access, and insight they wouldn't have otherwise. All album features are made available for mobile and tablet devices, while select features and content can be displayed across onsite digital signage. Viewers can easily and securely download select photos and share with others via their smartphone device or tablet.

Mobile device showing staff appreciation awards

Staff Appreciation

The Senior Care industry is frequently challenged by high staff turnover and retention rates, with an average of 50% according to the Bureau of Labor Statistics. This can cause burnout on remaining over-worked staff, it can have a negative affect on employee culture, and can even impact the quality of care. Now residents, their family members, and even other staff members & management can show appreciation and recognition for caregivers- leading to happier, more motivated staff.

Want to learn more about these features and what else we have planned for Quiltt?

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PintClickCare logoGroveMenus logo

Integrated with the tools you already use

Quiltt has integrated with the tools you already use including PointClickCare and Grove Menus. With Quiltt's various integrations, you can seamlessly pull and push information between various systems and eliminate the need for duplicate entry.

Looking for more integrations, reach out and let us know what you're using and we'll let you know if we already have an integration set up. If we don't yet have one for your tool(s), rest assured we're always adding more.

Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

What is Quiltt and why would I need this at my community?
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Quiltt is a simple to use resident engagement, family communication, and operational efficiency platform that helps long-term care organizations (independent living, assisted living, memory care, and continuing care retirement communities, also known as CCRCs) contain costs by building a stronger census, improving staff retention, and eliminating unnecessary expenses to improve profitability.

Quiltt is a leading assisted living software and app solution with a range of tools, including activity planning & tracking, reservations, staff appreciation, in-room media, surveys, and much more, Quiltt resident engagement and family communication software solution makes it easy for you to communicate all the relevant information about your community to residents, family, and staff through a mobile app (Anrdoid and iOS), laptop/desktop, and directly into all resident rooms.

How long will it take you to get my community set up?
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We make every effort to get your community activated within 72 hours.  Most of the time, we'll have you up and running within an hour from receiving all the necessary community information including contact information, images of the community, logo, reservation schedules, integration credentials, and admin users.  As soon as we activate your community, you will have the ability to add users, activities, meals, media, and more.  From there, it's up to you how quickly you want to roll it out to residents, family members, and staff.

How much does Quiltt cost?
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We offer three different plans, Essentials (free-forever), Pro ($499/month/community) and Enterprise (varies based on your specific situation). The best part about the pricing of our assisted living software is that there are no limits on the number of users and, for Pro and Enterprise subscribers, all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Where will I get trained to use the system and who will train my staff?
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Quiltt is a simple to use communication system that uses familiar web and mobile interfaces. That being said, we're here to help you with any training and onboarding needs you have. We offer several training options and support materials including hands-on training, in-person or via video calls and lots of tutorial videos. Need more training for new staff, no problem; just reach out to us and our team would be happy to set up something that works best for you.